Reky Rura Paranoan, S.L.H.V Joyce Lapian and Willem JF Alfa Tumbuan (2023) “The Influence of Service Quality, Customer Trust, Promotion, Use of the PLN Mobile Application on Customer Satisfaction PT. PLN (Persero) UP3 Palu (Case Study on PLN Mobile Application Users, PLN Kamonji Customer Service Unit)”, American Journal of Economics and Business Management, 6(7), pp. 113–131. Available at: https://globalresearchnetwork.us/index.php/ajebm/article/view/2342 (Accessed: 12 April 2024).