Reky Rura Paranoan, S.L.H.V Joyce Lapian, Willem JF Alfa Tumbuan. The Influence of Service Quality, Customer Trust, Promotion, Use of the PLN Mobile Application on Customer Satisfaction PT. PLN (Persero) UP3 Palu (Case Study on PLN Mobile Application Users, PLN Kamonji Customer Service Unit). AJEBM [Internet]. 2023 Jul. 12 [cited 2024 Apr. 12];6(7):113-31. Available from: https://globalresearchnetwork.us/index.php/ajebm/article/view/2342