RARAS TIRTO SAKTI, Anggono; NUNUNG AYU SOFIANTI; RUDY ROSANDY. The role of e-service quality in influencing customer satisfaction and airport brand image in Indonesia during the COVID-19 pandemic. American Journal of Economics and Business Management, [S. l.], v. 3, n. 4, p. 62–77, 2020. DOI: 10.31150/ajebm.v3i4.202. Disponível em: https://globalresearchnetwork.us/index.php/ajebm/article/view/202. Acesso em: 1 jul. 2025.