URINOV, Y. M. Quality of Service and its Characteristics in Retail Enterprises. American Journal of Social and Humanitarian Research, [S. l.], v. 3, n. 10, p. 26–28, 2022. DOI: 10.31150/ajshr.v3i10.1525. Disponível em: https://globalresearchnetwork.us/index.php/ajshr/article/view/1525. Acesso em: 8 jun. 2025.