Influence of marketing strategic planning to achieve customer's outside satisfaction (A field study) At Wasit state company for Textile Industries

Authors

  • Tariq Irmaan Abbas Al kut University college – Iraq

Keywords:

Marketing strategic, Quality, Price, Service 'Time

Abstract

The paper discusses the influence of marketing strategic planning to achieve the outside customer's satisfaction at Wasit state company for textile industries . The problem of research represented as following: The Iraqi organizations do not administrate a sufficient care of marketing strategic planning importance, all that may weakened its ability to fill the customer's needs and satisfaction gain. This paper relied on two hypothesis: the divergence of  the research relationships and the influence between them , and in order to test the hypothesis validity all the data related to the research were collected relying on the questionnaire that prepared for that purpose, the analyzing them by using a group of statistic styles and all the results were extracted by using SPSS program. The researcher has reached to some recommendations such as; increase  the concern of the supreme administration of marketing strategic planning to insure the routine revision to determine the possible marketing chances and following up all the necessary required changes in dependent systems that fit with customer's needs and satisfaction gain.                 

Downloads

Download data is not yet available.

References

Bank,Johan, The Essence of Total quality management , 2nd, edition , Prentice hall international . Ltd , uk,2003

Davis, and Goetsch D, introduction to Total Quality , production, Competitiveness, prentice Hall inteenational.al lnc, usa,200.

Davis Mark M, , Aquilano, Nicholas j. chase ,Richard B ''. Fundamentals of operations management '' 4 th ed , by mc Grow- HILL Irwin ,2003 .

Feigenbaum ,Armand v'' . Total quality control '' 3rd ed, by Mc Graw, Hill lnc , in production, processing and services , 2nd ed, by prentice Hill, in U.S.A ,1997

Hitt Michael & etal . ( 2001) Strategic management competitiveness and globation 4th ed jack Calhoun .

Laudon ,K.C.& Laudon ,J.P "Management information systems-managing the digital firm", Pearson, Prentice Hall,2004 .

Kargar, Philip marketing management'' 10 the d ,by prentice Hall lnc in U.S.A , 2000

Karjwski, Lee and Ritzman, Larry operation management” strategy & Analysis Adsion – Wesley Publishing CO. Inc, 2005.

Kotler ,Philip, Amstrong Gary princlples 8th ed , by prentice Hall lnc in U.S.A . 1999

Kotler, ph G. Armstrong "Marketing An Introduction" 5th ed, new Jersey, 2000.

Joseph, Furr, Diana Total Quality in managing Human Resources floridam, st. Luece, press, 2000 .

Mc Namara ''k Strategic planning on nonprofit or for –profit organization '',1999 in www. Mapnp. Org/ library /plan.

Hodgetts. R ichard M . measures of quality and High performance'' ,by Amacom ,in U.SA 1998

Peter, J.Paul, D0nnelly , James '' marketing management '' knowledge & skills , 5th Edition the mc grow – Hillcompaies in U.S.A .1998 .

Paul , Frise : Quality Management as a systematic management philosophy for use in nonprofit organizations , PhD Thesis . U.S.A. :Capella university , 2004 .

Stevenson , William J , productions operations management , 6th ed , the megraw companies,2006

William. O. Bearden, Thomas N. Lngrana, Raymond W. Laforge. Marketing Principles and Perspectives, Irwin, Inc Print in USA, 2000 .

Downloads

Published

2022-05-30

How to Cite

Abbas, T. I. . (2022). Influence of marketing strategic planning to achieve customer’s outside satisfaction (A field study) At Wasit state company for Textile Industries. American Journal of Economics and Business Management, 5(5), 197–210. Retrieved from https://globalresearchnetwork.us/index.php/ajebm/article/view/1185