Total Quality Management and Its Role in Protecting The Environment

Abstract

The study aimed to identify the level of applying Total quality management , the level of environmental protection, and the role of Total quality management  in protecting the environment at Al-Qasim Green University. The researchers used the descriptive approach in the survey method for its relevance to the nature and objectives of the research. The research community consisted of the employees of Al-Qasim Green University. 80 employees participated in this research and They were distributed according to gender, and the number of males was (30) male employees, at a percentage of (37.5%), and (50) female employees, at a percentage of (62.5%), Their ages ranged between (35-50) years, with a mean of (42.5) years and a standard deviation of (0.95). They were also distributed, according to their educational attainment, to eight male and female employees with a bachelor's degree at a percentage of (10%), (40) male and female diploma employees with  at a percentage of (50%), and (30) male and female employees (37.5%). They are the research sample. The sources of data collection were represented by questionnaires as a measurement tool that was distributed to the research sample. The first part: includes demographic information represented by (gender, age, educational attainment). As for the second part: it includes the paragraphs related to the independent variable Total quality management  in the six dimensions: (the extent of commitment to the principles of Total quality management  - the reality of the applying Total quality management  in environmental protection - the support provided by upper management to implement the Total quality management  system - the role of members of Total quality management  assurance in protecting the environment - the problems associated with Total quality management - Problems Facing Total quality management) with rate of (36) paragraphs and (6) paragraphs for each field. As for the third part: it includes the paragraph related to the adopted variable protecting the environment with rate of (20) paragraphs, and answer alternatives (not at all- never - sometimes - often - always). The researchers concluded: The reality field of applying Total quality management  in environmental protection is considered one of the most important and strongest dimensions of Total quality management  in terms of the positive impact on the level of environmental protection in the surveyed institution. The higher the level of reality of applying Total quality management  in protecting the environment in the organization, the more positively it is reflected in enhancing the required level of performance - the reality of Total quality management  in the organization is medium, where the sample members unanimously agreed that the level of environmental protection was generally medium in the surveyed institution and that there was a strong positive relationship between Total quality management  and environmental protection. The study recommended (b) promoting the use of Total quality management  among the various categories of workers in environmental protection - the university administration should increase the application of quality and overcome the obstacles that prevent environmental protection.