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Digital Transformation as a Gateway for Enhancing Financial Performance: A Perspective from Iraqi Banking Sector Employees
Corresponding Author(s) : Dr. Mushtak Mahmood Khalaf AL- Sabawy
American Journal of Economics and Business Management,
Vol. 6 No. 9 (2023): American Journal of Economics and Business Management
Abstract
This study seeks to investigate the subject of digital transformation by analyzing the correlation between different aspects of digital transformation and financial performance. Additionally, it aims to assess the influence of digital transformation dimensions on financial performance, particularly in the context of the diverse digital changes observed worldwide during and following the (COVID-19) pandemic. One of the notable changes observed in these revolutions is the incorporation of technology inside the banking industry. To accomplish the research aims, a survey instrument in the form of an electronic questionnaire was developed and disseminated to a sample of (103) individuals who are employed in the banking industry of Iraq. The data collected was subjected to analysis using SPSS26 software, resulting in a compilation of theoretical and practical findings as well as recommendations.
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- Abdulghani, Sanaa Mohamed. (2022). The Implications of Digital Transformation on Enhancing Economic Growth in Egypt. Journal of College of Policy and Economics, Volume 15, Issue 14, Beni Suef University, Egypt.
- Omar, Omar Abdelhafiz Ahmed Omar. (2021). Digital Transformation of Government and its Role in Achieving Sustainable Development Goals: The Case of Egypt. Jordanian University of Zaytuna Legal Studies Journal, Volume (2), Issue (3), Jordan.
- Shahadah, Maha Khalil. (2022). Digital Transformation and Financial Technology in Islamic Banks: A Study of Interests and Harms. Bayt Al-Mushwara Journal, Issue (17), Qatar.
- Shahadah, Maha. (2022). The Impact of Digital Transformation Dimensions on the Digital Maturity of Islamic Banks: An Applied Research in Jordanian Islamic Banks. Al-Qasemiya University Journal, Volume (2), Issue (1), Jordan.
- Press, Ahmed Kazem, & Jaber, Wurud Qasim. (2022). Digital Transformation Technology and its Impact on Enhancing Strategic Performance of Banks: A Survey Study of the Views of a Sample of Directors of Private Banks in Karbala Governorate. Iraqi Journal of Administrative Sciences, Issue (16), Volume (65), Iraq.
- Eid, Samah Farag Mohammed. (2021). The Role of Digital Transformation in Enhancing the Efficiency of Investment Decision-Making for Small Projects: A Field Study on the Central Sector for Small Projects Development at the Projects Development Agency. Journal of Administrative Research, Issue (1), Volume (39), Consultation and Research Development Center at Al-Sadat Academy for Administrative Sciences, Egypt.
- Rashwan, Abdulrahman Mohammed Salman, & Qasim, Zainab Abdulhafiz Ahmed. (2020). The Role of Digital Transformation in Enhancing Bank Performance and Attracting Investments. 1st International Conference on Information Technology and Business (ICITB).
- Salim, Mafatih. (2022). The Impact of Digital Transformation on the Efficiency and Performance of the Banking Sector: A Case Study of a Sample of Banks in the Wilaya of M'sila. Master's thesis submitted as a requirement for the Master of Science degree in Business Sciences, Mohamed Boudiaf University - M'sila, Algeria.
- Alam, Walid Kamel Mohamadein. (2021). Digital Transformation and its Impact on Enhancing the Competitive Advantage of Banking Services from the Perspective of Customer Service Officials: An Applied Field Study on the Banking Sector in Upper Egypt. Scientific Journal of Economics and Commerce, Issue (1), Volume (52), Egypt.
- Hamada, Hussam Ahmed. (2022). The Role of Digital Transformation in Enhancing the Financial Performance of the Organization: An Application on Egyptian Commercial Banks Listed on the Egyptian Stock Exchange. Scientific Journal of Financial and Administrative Studies, Volume (13), Issue (3), Al-Sadat University, Egypt.
- Al-Danoun, Osama Mohamed. (2022). The Impact of Digital Transformation on the Financial Performance of Egyptian Banks: A Case Study of Banque Misr. Scientific Journal of Accounting Studies, Volume (4), Issue (2), Egypt.
- Ali, Shurooq Hadi Abdul, & Khudhair, Ardan Hatem. (2020). Digital Transformation of Banking Operations as a Tool for Enhancing Strategic Financial Performance: A Case Study of the Bank of Baghdad. Journal of Management and Economics, Issue (126), Mustansiriya University, Iraq.
- Mersi, Khawla, & Mousawi, Hajar. (2023). Applying Digital Transformation as a Mechanism to Improve Banking Performance: A Case Study of a Multinational Bank. Al-Munhul Al-Iqtisadi Journal, Volume (6), Issue (1), Algeria.
References
Abdulghani, Sanaa Mohamed. (2022). The Implications of Digital Transformation on Enhancing Economic Growth in Egypt. Journal of College of Policy and Economics, Volume 15, Issue 14, Beni Suef University, Egypt.
Omar, Omar Abdelhafiz Ahmed Omar. (2021). Digital Transformation of Government and its Role in Achieving Sustainable Development Goals: The Case of Egypt. Jordanian University of Zaytuna Legal Studies Journal, Volume (2), Issue (3), Jordan.
Shahadah, Maha Khalil. (2022). Digital Transformation and Financial Technology in Islamic Banks: A Study of Interests and Harms. Bayt Al-Mushwara Journal, Issue (17), Qatar.
Shahadah, Maha. (2022). The Impact of Digital Transformation Dimensions on the Digital Maturity of Islamic Banks: An Applied Research in Jordanian Islamic Banks. Al-Qasemiya University Journal, Volume (2), Issue (1), Jordan.
Press, Ahmed Kazem, & Jaber, Wurud Qasim. (2022). Digital Transformation Technology and its Impact on Enhancing Strategic Performance of Banks: A Survey Study of the Views of a Sample of Directors of Private Banks in Karbala Governorate. Iraqi Journal of Administrative Sciences, Issue (16), Volume (65), Iraq.
Eid, Samah Farag Mohammed. (2021). The Role of Digital Transformation in Enhancing the Efficiency of Investment Decision-Making for Small Projects: A Field Study on the Central Sector for Small Projects Development at the Projects Development Agency. Journal of Administrative Research, Issue (1), Volume (39), Consultation and Research Development Center at Al-Sadat Academy for Administrative Sciences, Egypt.
Rashwan, Abdulrahman Mohammed Salman, & Qasim, Zainab Abdulhafiz Ahmed. (2020). The Role of Digital Transformation in Enhancing Bank Performance and Attracting Investments. 1st International Conference on Information Technology and Business (ICITB).
Salim, Mafatih. (2022). The Impact of Digital Transformation on the Efficiency and Performance of the Banking Sector: A Case Study of a Sample of Banks in the Wilaya of M'sila. Master's thesis submitted as a requirement for the Master of Science degree in Business Sciences, Mohamed Boudiaf University - M'sila, Algeria.
Alam, Walid Kamel Mohamadein. (2021). Digital Transformation and its Impact on Enhancing the Competitive Advantage of Banking Services from the Perspective of Customer Service Officials: An Applied Field Study on the Banking Sector in Upper Egypt. Scientific Journal of Economics and Commerce, Issue (1), Volume (52), Egypt.
Hamada, Hussam Ahmed. (2022). The Role of Digital Transformation in Enhancing the Financial Performance of the Organization: An Application on Egyptian Commercial Banks Listed on the Egyptian Stock Exchange. Scientific Journal of Financial and Administrative Studies, Volume (13), Issue (3), Al-Sadat University, Egypt.
Al-Danoun, Osama Mohamed. (2022). The Impact of Digital Transformation on the Financial Performance of Egyptian Banks: A Case Study of Banque Misr. Scientific Journal of Accounting Studies, Volume (4), Issue (2), Egypt.
Ali, Shurooq Hadi Abdul, & Khudhair, Ardan Hatem. (2020). Digital Transformation of Banking Operations as a Tool for Enhancing Strategic Financial Performance: A Case Study of the Bank of Baghdad. Journal of Management and Economics, Issue (126), Mustansiriya University, Iraq.
Mersi, Khawla, & Mousawi, Hajar. (2023). Applying Digital Transformation as a Mechanism to Improve Banking Performance: A Case Study of a Multinational Bank. Al-Munhul Al-Iqtisadi Journal, Volume (6), Issue (1), Algeria.