Opportunities to Enhance Synergistic Efficiency in Enterprises Providing Catering Services Through Innovative Management Systems

Abstract

The catering sector, as an essential component of the hospitality industry, plays a crucial role in national economies by adapting to changing consumer demands and technological innovations. With rising competitiveness and a focus on sustainability, catering enterprises increasingly rely on innovation to enhance service quality and operational efficiency. However, innovation activities often lack a systematic evaluation framework. Despite the growing emphasis on innovation, the concept of synergistic efficiency in catering enterprises remains underexplored, particularly in relation to structured innovation management systems. This study aims to improve the synergistic efficiency of catering enterprises by developing a structured innovation management framework—specifically, the T4B model—that integrates planning, implementation, management, and continuous evaluation of innovations. The proposed T4B model demonstrated the capacity to simultaneously assess and enhance economic, social, managerial, structural, and organizational outcomes through a multi-lever approach involving leadership engagement, innovation culture development, and strategic training. The novelty lies in the formulation of a systematic and multidimensional model tailored to catering enterprises, enabling them to align innovation implementation with measurable synergistic outcomes. The findings offer a practical roadmap for catering enterprises to integrate innovation more effectively, reduce operational inefficiencies, and achieve comprehensive development goals. This model serves as a foundational step for future research and practical applications in innovation-driven service industries.