Opportunities to Improve the Innovative Activity of Banks
DOI:
https://doi.org/10.31150/ajebm.v4i10.676Keywords:
Innovation, innovative banking products, digitalization, remote banking services, Online banking, SMS banking, CRM, BPM, ATM, Artificial intelligence, QR-paymentAbstract
The article conducts research to improve the innovative activities of banks. Given original author’s explanation to innovative banking products and the opinion of scientists on innovation is noted. In order to prevail in the competition between banks and Fintech companies, it is necessary to develop innovative banking activities. The digitalization status of commercial banks in Uzbekistan has described. The latest statistics on users of remote banking services in Uzbekistan for 2017-2021 been provided. It has noted that the development of innovative activities should been carried out in two directions: the digitization of business processes and the introduction of new products. Suggestions include the use of blockchain technology, the introduction of CRM, BPM, DWH systems and the use of artificial intelligence for forecasting future product sales.
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Copyright (c) 2021 Tangishov Mansur Rasulovich
This work is licensed under a Creative Commons Attribution 4.0 International License.
