The Analysis on Reward System and Employee Performance in Selected Hotels in Awka, Anambra State Nigeria

Authors

  • Ani Anthony Ejike Director of Entrepreneurship, Tansian Universiy, Umunya, Nigeria
  • Ifeoma Pethronila Okafor Department of Business Administration & Management, Federal Polytechnic Oko, Anambra State, Nigeria
  • Nwagbala Stella Chinelo Department of Business Administration, Faculty of Management Science, Nnamdi Azikiwe University, Awka Nigeria

Keywords:

Reward, employee engagement, employee loyalty, employee performance

Abstract

Employee’s behaviour in hotels seems to be influenced by conflicting needs ranging from financial to non-financial needs. In view of conflicting needs, the study focused on the extent of relationship between reward system and employee performance in selected Hotels in Awka, Anambra State. The study was anchored on Reinforcement Theory and descriptive survey research design was adopted as a sample of 232 was determined from a total population of 554 being representatives of selected hotels in Awka, Anambra State. Data were collected with the aid of structured questionnaire and bio data were presented using simple frequency and percentage tables while data relating to research questions were analyzed using arithmetic mean. Hypotheses were tested using Pearson Product Moment Correlation Coefficient with the aid of Statistical Packages for Social Sciences (SPSS version 27). Findings revealed that there is positive relationship between reward system and employee performance in selected Hotels in Awka, Anambra State by indicating a positive relationship between monetary reward and employee engagement; between non-monetary rewards and employee loyalty. The study concluded that effective reward system can contribute to outstanding employee performance as the adoption of monetary and non-monetary reward system have significant effect on the performance of an employee. The study recommended that management of hotels should determine the needs of organizational members through survey or employee’s examination so as to offer a reward that can compel employee engagements.

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Published

2023-09-05

How to Cite

Ani Anthony Ejike, Ifeoma Pethronila Okafor, & Nwagbala Stella Chinelo. (2023). The Analysis on Reward System and Employee Performance in Selected Hotels in Awka, Anambra State Nigeria. American Journal of Economics and Business Management, 6(9), 1–11. Retrieved from https://globalresearchnetwork.us/index.php/ajebm/article/view/2413