Analysis of Organizational Behavior in Telework "An Applied Study of Asiacell, an Iraqi Telecommunications Company"
DOI:
https://doi.org/10.31150/ajebm.v7i11.3077Keywords:
organizational trust, organizational satisfaction, organizational commitment, organizational performance, remote workAbstract
The study aims to identify factors that influence organizational behavior to improve telework systems in various professions and work patterns in companies in general, especially telecommunications companies. The random sample included 160 people. After the questionnaires were returned, a total of 150 questionnaires suitable for analysis were received. The researcher used the descriptive analysis method because it was suitable for this study. The questionnaire data were then analyzed using a statistical program (SPSS. Version 27). The researcher came up with the main findings: The conclusions show that telework helps improve the balance between personal and professional life, thereby increasing employee satisfaction and productivity. The results show that trust in the organization plays a vital role in how employees adapt to the telework environment, and positive trust can improve morale and a sense of belonging. The researcher recommends investing in advanced communication tools (e.g., video conferencing applications and chat programs) to ensure accessible communication between team members and organizing regular meetings to exchange ideas and information and improve collaboration.
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